Delivery & Return Policy

Delivery

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.

Free local delivery is available for orders over £25 within the UK.
Deliveries are made from 9:00 AM to 5:00 PM, Monday to Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

International Shipping

We currently DO NOT offer international shipping.

Refunds, Returns, and Exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at wholesale@dashdiveltd.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at wholesale@dashdiveltd.com.

Return & Refund Policy

Thank you for shopping at DashDive LTD.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• You have 14 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.

• Your receipt or proof of purchase is required.

For any assistance, reach out to wholesale@dashdiveltd.com.